How Rent Runner works.
Four clear steps from the moment you book to the moment you apply.
30 min
Callback after booking
1 hour
Recording delivered
01
Booking
Pick your package and tell us about the property. No payment needed yet.
- Fill in your details
- Choose Single, Explorer, or Full Search
- Drop in the listed property URL and date and time slots
- Already registered your own inspection slot? Just forward us the link
- Haven't registered yet? No problem — we'll sort that with the agent on the day
- You'll get an instant email confirming we've got your request
02
The Call
We'll ring you for a quick chat, then lock everything in.
- We call within 30 minutes during business hours, first thing the next morning if it's after hours, or at your selected time if you've picked one
- About 10 minutes — we find out what matters to you, confirm the date and time, and answer any questions
- Once confirmed, we text you a secure payment link
- Your inspection isn't locked in until that's paid
- Paid up? You'll get an invoice, calendar invite, and video call link — all sorted before the big day
03
Inspection Day
Your Runner shows up and walks you through it live.
- Your Runner arrives at the property and checks in with the agent, with your name and details
- We video call you and record our conversation live from inside, so you can see everything in real time
- Ask whatever you want — and we'll already be checking the things you told us mattered on the call, whether that's storage, noise, pets, or anything else on your list
- We send you the recording afterwards, plus our own confirmation that we attended
- The agent will separately send you their own inspection confirmation and the application details
04
Now It's Up to You
You've seen the place properly — the rest is your call.
- Review what you saw and decide if it's right for you
- Prepare your application using the details the property manager's sent you
- Apply whenever you're ready, with everything you need on hand